Hotel Amenities Vocabulary

What is the name of the service where hotel staff clean your room and change the sheets?

• room service

• laundry service

• maid service

• housekeeping

Which amenity in a hotel allows guests to swim and relax?

• Spa tub

• Sauna room

• Fitness center

• Swimming pool

Describe what a concierge does in a hotel.

• A concierge in a hotel leads guided tours around the city.

• A concierge in a hotel fixes plumbing issues in guest rooms.

• A concierge in a hotel assists guests with various tasks such as making reservations, providing information about local attractions, arranging transportation, and fullfilling special requests.

• A concierge in a hotel is responsible for cooking meals for guests.

What is the name of the area in a hotel where guests can eat meals?

• restaurant

• cafeteria

• poolside

• lobby

Name a common amenity in a hotel room that guests use to store their clothes.

• Drawer

• Closet

• Suitcase

• Shoe rack

Explain what room service is in a hotel.

• Room service is a service where guests can clean their own rooms.

• Room service in a hotel is a service where guests can order food, drinks, or other services to be delivered to their room.

• Room service is a service where guests can order services to be done in the hotel's common areas.

• Room service is a service where guests can order food to be picked up at the lobby.

What is the purpose of a fitness center in a hotel?

• To offer guests free meals during their stay

• To provide guests with a space for business meetings

• To showcase local art pieces to guests

• To provide guests with a convenient space to exercise and stay active during their stay.

Name a common amenity in a hotel bathroom that guests use to wash their hands.

• Bathtub

• Toilet

• Sink

• Shower

Describe what a shuttle service is in a hotel.

• A shuttle service is a hotel restaurant reservation service

• A shuttle service is a hotel room cleaning service

• A shuttle service in a hotel is a transportation service provided by the hotel to transport guests to and from designated locations.

• A shuttle service is a hotel spa treatment booking service

What is the name of the service where guests can request a wake-up call?

• bellhop service

• concierge service

• housekeeping

• room service