Commercial Studies Quiz

Which of the following topics is related to Ecommerce?

• Digital Marketing

• Operations Management

• Human Resource Management

• Supply Chain Management

What is a key aspect of Advertising and Sales Promotion?

• Financial Management

• Product Development

• Customer Service

• Brand Awareness

Consumer protection laws are designed to safeguard the rights of:

• Government Agencies

• Businesses

• Consumers

• Investors

What does 'E-commerce' refer to?

• Electronic commerce through physical stores

• Buying and selling of goods and services over the internet

• ) Banking transactions done manually

• Postal sales of goods

Which of the following is a B2C E-commerce model?

• Alibaba

• Amazon

• eBay

• Both b and c

Which one of these is a disadvantage of E-commerce?

• 24/7 availability

• Cybersecurity threat

• Greater convenience

• No need for physical stores

________ is an example of a Sales Promotion technique.

• banking

• marketing

• free samples

• pricing

The Consumer Protection Act (1986) aims to:

• Increase market competition

• Safeguard consumer rights

• Regulate product prices

• Provide tax relief to businesses

Which of the following is NOT a consumer right under the Consumer Protection Act?

• Right to be heard

• Right to a fair trial

• Right to choose

• Right to safety

The primary role of Consumer Protection Councils is to:

• Regulate prices

• Provide financial aid to consumers

• Promote consumer rights and ensure effective redressal

• Conduct market surveys