OCR Bus: 4.2 Quality

Which company is given as an example of high-quality products in the text?

• Samsung

• Microsoft

• Apple Inc.

• Google

Which company is mentioned as an example of implementing quality control measures?

• Ford

• Toyota

• Honda

• BMW

What does quality assurance involve?

• Implementing quality management systems and conducting regular audits

• Increasing the production speed

• Reducing the cost of production

• Marketing the product effectively

What is the goal of each worker in a quality assurance system?

• To increase production speed

• To ensure their job is done right the first time, every time

• To reduce production costs

• To market the product effectively

What is the measure of how well a product or service meets the expectations and requirements of customers?

• Quality

• Price

• Availability

• Marketing

What is the commitment to quality known to help Apple build?

• A strong brand and loyal customer base

• A large production facility

• A high-speed production line

• A low-cost product range

What is the purpose of conducting regular audits in quality assurance?

• To increase production speed

• To ensure the production process meets quality standards

• To reduce production costs

• To market the product effectively

What is the primary role of quality in the production of goods and services?

• To increase production speed

• To reduce costs

• To impact the reputation of a business

• To limit the number of employees

What does maintaining quality standards help businesses minimize?

• Employee turnover

• Product returns and recalls

• Marketing costs

• Production time

What is the result of ensuring that products meet quality standards?

• Increased production time

• Reduced product returns and recalls

• Higher employee turnover

• Limited product variety