PgMP Quiz 2

You are managing a program to regularise a multi-functional process. You reduced the tolerance level to enhance undue interference from the program team because of tight schedule. What is the effect of a narrow tolerance that reduced collaboration with your program team?

• Accelerate the program

• Increase program benefits

• Slow down the execution of the program

• Increase issues

As a result of enterprise environmental factor, the portfolio board of XYZ industries have taken the decision to exit the East Asia market and cut the program funding by 20%. This decision will impact one of your components executed in East Asia. What will be your action as the program manager?

• Escalate to the program governance board

• Conduct an impact analysis to determine the effect of the closure on other components and the program.

• Instruct the component manager to close the project immediately.

• Escalate to the program sponsor.

One of the key stakeholders on your program tells you he did not receive status report from one of your components. As the program manager, what will be your course of action?

• Review stakeholder register

• Review communication management plan

• Review stakeholder engagement plan

• Inform project manager to send the status report.

Two components, A and B in your program require access to a scarce resource within the same timeframe. What will you do as a program manager to address this issue?

• Perform resource prioritisation

• Perform resource interdependency management

• Perform resource planning

• Perform capacity and capability analysis.

Which program management artefact will program manager use to listdown the details of stakeholders?

• Stakeholder engagement plan

• Stakeholder register

• Stakeholder matrix

• Stakeholderlist

Program manager, sponsor and 2 key stakeholders are in a meeting to review document on how benefits will be delivered at various stages. Which document are they reviewing?

• Charter

• Business case

• Roadmap

• Stakeholder register

Your program is doing well in terms of quality, schedule and cost. It is currently on budget and ahead of schedule. It was also determined that due to enterprise environmental factors, the program cost will exceed long term benefits. What should you do next?

• Escalate to program steering committee

• Recommend program termination

• Do nothing. Program performance indicators are satisfactory.

• Request more fund from program steering committe.

Mr John is the sponsor for your program and he identified some mandatory changes that should be implemented on the program and brought this to your attention. However, the implementation of these changes will delay the program. What will you do first?

• Accept the changes as they are mandatory.

• Analyse impact and escalate to Governance board.

• Analyse impact and discuss directly with the sponsor.

• Capture these changes and assess how they will impact your program.

An external stakeholder on your program is not in support of the program strategic objectives and has openly expressed his opposition to the strategic objectives. Your efforts to try to convince him to get his support had yielded no positive results. What should you do?

• Escalate to Program Governance Board.

• Escalate to PMO

• Escalate to Sponsor

• Negotiate with the stakeholder

The program has been initiated by ABC Co. to launch 4G telecom services. There are multiple components in this program and includes base station and transmission links project with complex inter dependencies. The program manager for the performing organisation, Mrs Jacobs is preparing the program WBS. A member of the program team, Mr Joe is confused about WBS. What can you tell Mr. Joe about WBS?

• Work packages contained within all the components of the program.

• key activities and milestones within the program.

• A detailed description of all the program packages which are in scope

• The break down of the program deliverables into smaller units