Planning of front office

STAR stands for _______________

• Smith Time Association Report

• Smith Travel Accommodation Research

• Smart Travel Accommodation Report

• Systematic Travel Association Report

1:1000 ratio is used in ____________

• Market condition approach

• Hubbart formula approach

• Rule of Thumb approach

• Target Market Approach

Percentage of No show = No. of rooms no show/_________________ X 100

• Room arrivals

• Expected checkout

• Room reservations

• Expected checkin

Percentage of Understay = no .of understay rooms/________________ X 100

• Room Walk in

• Room arrivals

• Expected Checkout

• Room reservations

Which of the below is NOT a benefit of forecasting.

• Scheduling employees

• estimating of fixed charges

• Allocation of resources

• special arrangement

Which of below is NOT part of Forecasting Data

• Room no show

• Room understay

• Day use room

• Room checkout

Formula for Expected Checkout=_________________________

• Actual check-outs-understay+overstay

• Actual check-outs+ understay-overstay

• Potential check-outs-actual checkout +overstay

• Actual check-outs-understay+no show

Which of below is part of undistributed expenses in Hubbart Formula

• Management fees

• Human resources

• Land

• Building Mortgage

Income we subtract and losses need to be added in Hubbart formula approach

• TRUE

• FALSE

In forecast formula = ___________ needs to be subtracted from total numbers of rooms

• Out of service

• No show

• under stay

• Room reservation