INTRODUCTION TO QUALITY

INTRODUCTION TO QUALITY

Professional Development

10 Qs

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INTRODUCTION TO QUALITY

INTRODUCTION TO QUALITY

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Professional Development

Practice Problem

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r.rifin 112

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10 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What is the definition of Quality?

The ability of a product/service to meet customer requirements

how closely a good/service confirms to specified standards

Doing things right, at the right time, the first time & every time

All of the given answers are correct

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

Define a Manufacturing-based Quality?

Quality is found in product components & attributes

If customers are satisfied, the product has good quality

If the product meets the design specifications, it has good quality

If it provides good value for the price, it has good quality

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

All answers represent dimensions of Quality, except:

Non-conformance

Performance

Reliability

Durability

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

There are 4 types of Quality, except?

Indifferent Quality

Expected Quality

Two-dimensional Quality

Exiting Quality

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Below is the relationship between Quality & Profit, except

Product quality determines business profits

High-quality products are usually sold at low prices

Businesses offering premium quality have a large market share

Quality is positively & significantly related to high returns

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Many customers consider Quality as an important source of value, because it is able to

improve the company reputation and employer pride

increase lead time

increase production costs

reduce productivity

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What is the traditional thought on Quality & Profit?

Quality will incur too much cost, then increase profit

Quality will incur too much cost, then decrease profit

Quality will incur less cost, then increase profit

Quality will incur less cost, then decrease profit

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