Server exam Test 2

In the Guest First Cycle what do we do first in "WARM WELCOME" stage?

• Saying goodbye to the guests

• Greeting the guests from the door

• Thanking the guests

• Opening the door for the guests

What is the meaning of I.T.T.?

• Introduce Take Talk

• Introduce Talk Take

• Introduce Teach Talk

• Intro Take Toss

5-Foot Focus means that if you are within 5 feet of Guests,

• you have to smile and acknowledge them

• you are responsible for fulfilling that Guests' needs.

• you must say good morning/ good afternoon

• you must smile and greet

What is most important part of the uniform?

• smile

• apron

• name plate

• cash fund

What is our method in taking orders to avoid bargaining individual orders?

• right to left

• ABC method

• suggestive method

• right method

True of False Cleaning and refilling of salt and pepper shakers and condiment bottles is part of the server's running duties.

• TRUE

• FALSE

True or False

We set up 7-Inch plates at the table for guests who will be sharing main courses.

• TRUE

• FALSE

True or False
Tables must be reset immediately after Guest leaves and no longer than 2 - 3 minutes.

• TRUE

• FALSE

True or False
You have to ask for the Guest's permission before clearing empty bowls, plates, ramekins or any litter.

• TRUE

• FALSE

True or False
Pre-bussing should be continuously done only by the servers throughout the meal.

• TRUE

• FALSE