Procedural Text

Where does the customer place their order?

• Via email

• Online

• Over the phone

• In-store

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What is done upon receiving orders in the inventory control system?

• Check and process online order

• Contact the supplier

• Update social media accounts

• Update the website

What is done if the items have stock?

• Items are discarded

• Items are put on sale

• Items are prepared for shipping

• Orders are delivered to customers

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What is done if the delivery address is local?

• Items are discarded

• Items are prepared for shipping

• Items are put on sale

• Orders are delivered to customers

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What is done to input international shipping details into the delivery system?

• Pay appropriate fees at the post office

• Check and process online order

• Make a calendar event

• Update social media accounts

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What is done to get an estimated arrival time from the supplier?

• Make a calendar event

• Update social media accounts

• Check and process online order

• Input international shipping details

What is done to make a calendar event for the expected arrival time?

• Orders are delivered to customers

• Confirmed shipping details and prepared items for shipping

• Pay appropriate fees at the post office

• Get an estimated arrival time from the supplier

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What is done after confirmed shipping details and prepared items for shipping?

• Input international shipping details

• Orders are delivered to customers

• Make a calendar event

• Pay appropriate fees at the post office

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What is done after paying appropriate fees at the post office for the shipment?

• Orders are delivered to customers

• Make a calendar event

• Input international shipping details

• Check and process online order

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What is the final step in the online shopping procedure?

• Input international shipping details

• Check and process online order

• Orders are delivered to customers

• Pay appropriate fees at the post office

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