
RCI Casino Intl Markets Culture and Policies Final Review
Authored by Global Learning MSS
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Professional Development
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Perishable Inventory
BCCZERO/CASINOFREE
CASINOD/BCCD
CASINOFIVE
CASINO75
2.
MULTIPLE SELECT QUESTION
45 sec • 3 pts
Deep Discounts
BCCD/CASINOD
CR60
CASINO75
CASINOCOMP
3.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
Travel protection plan for SG Market
(a)
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
UK Market: Agency Change (NC Booking) Can only be done while being assigned to a ship.
Once ship has been assigned, changes cannot be made.
True
False
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A traveler can transfer their cruise contract to another person for any reason, as long as it's within 7 days before the start of the package.
True
False
6.
CATEGORIZE QUESTION
5 mins • 12 pts
Groups:
(a) UK Market
,
(b) AUS/NZ Market
,
(c) SGP Market
,
(d) NA Market
No re-assignment of GTY .
Once assigned, guests stay with the stateroom allocated.
Change S/SD AUD/NZD100
The admin fee for a minor amendment to a booking is £35/€55.
DG needs to pay PPGR
We are not allowed to reinstate bookings that have been cancelled. Guest/TP must rebook.
FMT is not allowed
Air2sea can only be booked through the website
Cheque Payment
Credit card payments can be made through email
Name Entry samples
Beerlah
CoverMore
Service Charge
RCTP
USD
Cruise Contract
7.
MATCH QUESTION
1 min • 3 pts
Match the following: CASINO COMP BOOKINGS
SGP
T/F AND SERVICE CHARGES COMPED
AUS/NZ
T/F AND PPGR COMPED
UK/IR
T/F COMPED ; DG HAS TO PAY PPGR
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