Quality Management Tools
Quiz
•
Professional Development
•
4th Grade
•
Hard
Afghanistan Center
Used 1+ times
FREE Resource
Enhance your content
7 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a project to streamline patient intake processes at a hospital, the project manager needs to visualize the sequence of activities from patient arrival to admission to identify bottlenecks and improve workflow. Which tool should the project manager use, and how should it be applied?
Benchmarking, Compare the intake process with other hospitals
Cause and Effect Diagram, Identify root causes of delays
Flow Chart, Map out each step of the patient intake process
Control Chart, Track the time taken for patient admissions over time
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During a project to improve the efficiency of medical billing, the project manager decides to compare the hospital's billing processes with those of top-performing hospitals in the region to identify areas for improvement. Which tool should be used, and what steps should the project manager take?
Flow Chart, Document the current billing process
Benchmarking, Gather data from top-performing hospitals and compare processes
Scatter Diagram, Analyze the relationship between billing errors and training hours
Cause and Effect Diagram, Identify potential causes of billing errors
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a project aimed at reducing the error rate in laboratory test results, the project manager gathers the team to brainstorm and categorize potential causes of errors, such as human error, equipment failure, and procedural flaws. Which tool should be used, and how should it be implemented?
Flow Chart, Map out the lab testing process
Benchmarking, Compare error rates with other labs
Cause and Effect Diagram, Organize and display potential causes of errors
Control Chart, Monitor error rates over time
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A project to enhance the accuracy of diagnostic test results involves analyzing the relationship between the number of training hours for technicians and the error rate in test results. Which tool should the project manager use, and how should it be applied?
Flow Chart, Detail the training process
Scatter Diagram, Plot training hours against error rates to identify correlations
Benchmarking, Compare training programs with other hospitals
Control Chart, Track error rates over time
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a project to maintain consistent quality in pharmaceutical production, the project manager wants to monitor the process stability and control variability over time. Which tool would be most appropriate, and how should it be used?
Cause and Effect Diagram, Identify potential causes of variability
Flow Chart, Document the production process
Control Chart, Plot production data points to monitor process stability
Benchmarking, Compare production processes with industry standards
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
While working on a project to reduce patient wait times in a clinic, the project manager identifies that the wait times are inconsistent and wishes to identify trends and patterns over the last six months. Which tool should be used, and how should it be applied?
Flow Chart, Outline the steps in the patient wait process
Cause and Effect Diagram, Determine possible causes of wait time variability
Scatter Diagram, Analyze the relationship between staffing levels and wait times
Control Chart, Plot wait times over the last six months to identify trends
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a healthcare project to improve patient satisfaction, the project manager wants to identify the key factors contributing to patient dissatisfaction and understand their effects on overall satisfaction scores. Which tool would best help in identifying and categorizing these factors, and how should it be used?
Benchmarking, Compare patient satisfaction scores with other hospitals
Flow Chart, Document the patient experience from arrival to discharge
Cause and Effect Diagram, Brainstorm and categorize factors affecting patient satisfaction
Control Chart, Track patient satisfaction scores over time
Similar Resources on Wayground
10 questions
Agile Mindset - 1-6
Quiz
•
4th Grade
10 questions
Social Media and Gamification
Quiz
•
3rd - 6th Grade
12 questions
Neustchwanstein
Quiz
•
4th - 7th Grade
11 questions
Schedule Management Terms
Quiz
•
4th Grade
7 questions
KNH JOURNEY TO GOLD-IPSG
Quiz
•
1st - 5th Grade
7 questions
Schedule Management Processes
Quiz
•
4th Grade
10 questions
Quiz sur l'ALM et la mobilité
Quiz
•
2nd Grade - University
7 questions
Leadership and Time Management
Quiz
•
1st - 10th Grade
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
20 questions
ELA Advisory Review
Quiz
•
7th Grade
15 questions
Subtracting Integers
Quiz
•
7th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
10 questions
Exploring Digital Citizenship Essentials
Interactive video
•
6th - 10th Grade
Discover more resources for Professional Development
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
9 questions
Fact and Opinion
Quiz
•
3rd - 5th Grade
20 questions
place value
Quiz
•
4th Grade
10 questions
Order of Operations No Exponents
Quiz
•
4th - 5th Grade
20 questions
Place Value and Rounding
Quiz
•
4th Grade
12 questions
Text Structures
Quiz
•
4th Grade
15 questions
Subject-Verb Agreement
Quiz
•
4th Grade
11 questions
NFL Football logos
Quiz
•
KG - Professional Dev...