BASIC FRONT DESK OPPERATIONS MCQ

1. _____ Hotels are located at tourist Destination such as hill stations, sea beaches etc.

• Resort Hotels 

• Sub-urban Hotels 

• Motel

• Airport Hotels

Motels are located on ______

• Highways

• Roadways

• Sea sided 

• None of these

______ Hotels provide accommodation for a longer duration

• Transient Hotel 

• Residential Hotel 

• Motel

• Airport Hotel

Which section of the front office is responsible for guest registration activity?

• Reception

• Concierge

• Bell Desk 

• Telephone Operator

_____ Plan Includes room rent and all meals in tariff.

• American Plan 

• Continental Plan

• Bermuda Plan 

• European Plan

Which of the following department is responsible for preparation of the food ?

• Housekeeping

• Front Office 

• Room Service 

• Food Production

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This Department is responsible for the cleanliness and aesthetic standard of the hotel

• Food Production 

• Security

• Housekeeping

• None of these

Bell Desk  is the section of _____

• Security

• Engineering

• Sales

• Front Office

This Section is responsible for taking room bookings

• Reception

• Reservation

• Bell Desk 

• None of these

A Person who comes to the hotel without any prior reservation is called as _____

Walk-in 

• Walk-in 

• No Show 

• Skipper

• None of the above