Consultation Support EXTRA

Communication techniques involve

• verbal techniques

• Body language

• facial expressions

• All three

Where is the hairs and skins natural oil produced?

• The follicle

• The Pore

• The sebaceous gland

• The bulb

Which is the active growth stage of the hair cycle?

• Catagen

• Anagen

• Telogen

• Follican

In the hair growth cycle, which stage is known as the resting stage?

• Catagen

• Anagen

• Telogen

• Follican

In this transitional phase, hair stops growing and detaches itself from the blood supply and is then named a club hair.

• Anagen

• Catogen

• Telogen

How old must you be to legally have a colour?

• 12 and over

• 16 and over

• 18 and over

• No age limit

Why is it important to give your client realistic expectations?

• To avoid the client from being unhappy

• To save money

• To save time

Which function of the skin structure produces sebum to lubricate the hair shaft?

• Sweat Gland

• Sebaceous Gland

• Hair 

  Bulb

Which test is carried out after the colour has developed?

• Porosity

• Elasticity

• Strand

• Colour

Why is it important to record test results?

• To make sure that colours are in stock

• To avoid any legal issues

• To record the colour results

• To improve efficiency