Autocare Mock 3

Autocare Mock 3

Professional Development

20 Qs

quiz-placeholder

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Autocare Mock 3

Autocare Mock 3

Assessment

Quiz

Professional Development

Professional Development

Medium

Created by

Jason Hussey

Used 3+ times

FREE Resource

20 questions

Show all answers

1.

LABELLING QUESTION

1 min • 3 pts

Match 3 sign descriptions to the correct Health and Safety symbol

a
b
c

Corrosive

Hazard to human health

Environmental Hazard

2.

LABELLING QUESTION

1 min • 3 pts

Place the statements in the correct order to lift large or heavy tyres safely​ ​

a
b
c
d
e
f

follow your planned route

ensure you have a good hold

assess the weight and size of the tyre

adopt a stable position

keep the load close to your waist

plan how to lift the tyre

3.

MULTIPLE SELECT QUESTION

45 sec • 2 pts

Which TWO danger areas are associated with hybrid and electric vehicles

chemical spillage

scalding

radiation

high voltage

4.

MULTIPLE SELECT QUESTION

45 sec • 2 pts

which TWO of the following PPE must be used when working on air conditioning systems

fluoroelastomer gloves

ear defenders

protective goggles

bump cap

5.

MULTIPLE SELECT QUESTION

45 sec • 2 pts

which TWO legal benefits does the customer have under the Consumer Rights Act (2015)

discounts

refunds

credit

replacements

6.

MULTIPLE SELECT QUESTION

45 sec • 2 pts

Which TWO principles apply to data under General Data Protection Regulations (GDPR)

a set storage limitation

the freedom to publish

free access by the public

everything stored is accurate

7.

REORDER QUESTION

1 min • 2 pts

What is the correct order of actions when dealing with a customer complaint

reassure the customer that action will be taken

confirm the customers concerns back to them

refer to the workshop manager for a resolution

actively listen to the customers complaint

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