[Jamie] B1P 5.4 Ex 5A+B

Match the expressions with the correct points in the four-step negotiation process.

g

a

j

I think we can do this, but we will
need

To start I'd like to hear from
you first

That seems reasonable.

How does that (all) sound to you? 

Good to see you again. Are you well?

Excellent. Well, that was ...

What I'd like to discuss today is

Just to clarify, you mean …

We agreed to …

If you confirm that.. to
me, then I will

Match the expressions with the correct points in the four-step negotiation process.

j

f

b

If you confirm that.. to
me, then I will

We agreed to …

Excellent. Well, that was ...

How does that (all) sound to you? 

Good to see you again. Are you well?

I think we can do this, but we will
need

My proposal would be that we …

That seems reasonable.

That's a little high; we were hoping
for

Just to clarify, you mean …

Match the expressions with the correct points in the four-step negotiation process.

c

a

g

We agreed to …

How does that (all) sound to you? 

That's a little high; we were hoping
for

Good to see you again. Are you well?

Just to clarify, you mean …

I think we can do this but we will
need

My proposal would be that we …

Excellent. Well, that was ...

If you confirm that.. to
me, then I will

That seems reasonable.

Match the expressions with the correct points in the four-step negotiation process.

i

d

e

If you confirm that..to
me, then I will

Just to clarify, you mean …

I think we can do this but we will
need

That's a little high; we were hoping
for

We agreed to …

My proposal would be that we …

How does that (all) sound to you? 

Good to see you again. Are you well?

That seems reasonable.

Excellent. Well, that was quick ...

Match the negotiation proposals with the correct response

How would you feel if we (reduced the price)?

• What do you mean by (increasing)?

• I think we'd find (price reduction) difficult.

• 
  I'm happy to (link price and payment terms).

• 
  I think that's quite reasonable for (the U.S. side of the business).

• But (volume) is very important to us.

Match the negotiation proposals with the correct response

Would you be prepared to (change to invoicing in dollars)?

• What do you mean by (increasing)?

• I think we'd find (price reduction) difficult.

• 
  I'm happy to (link price and payment terms).

• 
  I think that's quite reasonable for (the U.S. side of the business).

• But (volume) is very important to us.

Match the negotiation proposals with the correct response

Could you accept (a smaller volume)?

• What do you mean by (increasing)?

• I think we'd find (price reduction) difficult.

• 
  I'm happy to (link price and payment terms).

• 
  I think that's quite reasonable for (the U.S. side of the business).

• But (volume) is very important to us.

Match the negotiation proposals with the correct response

What if we tried (a different approach to this)?

• What do you mean by (increasing)?

• I think we'd find (price reduction) difficult.

• 
  I'm happy to (link price and payment terms).

• 
  I think that's quite reasonable for (the U.S. side of the business).

• What did you have in mind?

Match the negotiation proposals with the correct response

We can't agree to (lower prices) unless (you're flexible on payment). 

• What do you mean by (increasing)?

• I think we'd find (price reduction) difficult.

• 
  I'm happy to (link price and payment terms).

• 
  I think that's quite reasonable for (the U.S. side of the business).

• But (volume) is very important to us.

Match the negotiation proposals with the correct response

Can we look at (increasing the discount)?

• What do you mean by (increasing)?

• I think we'd find (price reduction) difficult.

• 
  I'm happy to (link price and payment terms).

• 
  I think that's quite reasonable for (the U.S. side of the business).

• But (volume) is very important to us.