Negotiation Skills Quiz

What is the most essential source of bargaining power in any negotiation?

• Ability to agree with everything

• Ability to walk away (BATNA)

• Ability to show anger

• Ability to shout loudly

Which of the following is a principle of persuasion that can be used to alter the other party's viewpoint?

• Framing the question in a favorable light

• Ignoring the other party

• Using threats

• Being rude

What is the key concept related to power in negotiation that states 'Power can be real or perceived'?

• Power is always absolute

• Power is always visible

• Power is always hidden

• Power is always relative

What is a tactic that can be used to make an argument persuasive?

• Being aggressive

• Being vague

• Using threats

• Using humor

What is a process technique to shape the other party's perception in negotiation?

• Ignore the other party's needs

• Frame the issue in terms of achieving common good

• Keep the problem diagnosis to yourself

• Avoid the decision maker

What does BATNA stand for in negotiation?

• Best Alternative to Negotiated Agreement

• Basic Agreement for Transaction Negotiation

• Better Approach to Negotiation Agreement

• Balanced Alternative to Negotiation Agreement

What is a key concept related to power in negotiation that states 'Power can be limited by outside influences'?

• Power is always absolute

• Power is always relative

• Power is always visible

• Power is always hidden

What is a tool for persuasive communication in negotiation?

• Being aggressive

• Being silent throughout

• Nonverbal communication

• Using threats

What is a principle of persuasion that focuses on emotions?

• Logic (Logos)

• Passion (Pathos)

• None of the above

• Character (Ethos)

What is a key concept related to power in negotiation that states 'Exercising power involves risks and costs'?