HANDLING INCOMING CALL

what is the name of the profession based on the picture ?

• Bell boy

• Receptionist

• waiter

• Room boy

berikut ini kalimat greeting yang lengkap saat menerima telepon masuk di Hotel

• Operator, Good Morning, adi Speaking

• Operator good morning, How May I assist youg

• Operator good morning, adi speaking, How may i a assist you?

• Operator please.

What is the profession in a hotel that is responsible for handling on going call and outgoing call based on the picture beside? (apa nama profesi di hotel yang bertugas menerima panggilan masuk dan melakukan panggilan keluar berdasarkan gambar disamping)

• Room Service

• Telephone Operator

• Waiter

• Bell boy

How to ask the caller name when you receive a call trully? (bagaimana cara menanyakan nama penelpon dengan benar)

• Wait a moment sir

• Can I take your message

• May I know who is a calling, please

• is it a Mandalika Hotel?

Orang yang melakukan panggilan/menelpon ke hotel disebut? (the guest who makes a calls in Hotel is called)?

apa nama alat kerja disamping kiri ini ? (what is the name of equipment in the left side)?

• Computer

• Telephone

• Faximile

• Printer

Kalimat dibawah ini yang digunakan untuk meminta tamu menunggu sejenak karena panggilan akan disambungkan yang benar adalah (the professional phrases in English that can be used to ask a guest to wait briefly while their call is being transferred correctly)?

• Hello! This is anne speaking

• Who is it please

• Sorry, wrong number

• Wait a moment please, hold the line, will you?

bahasa inggris menerima panggilan masuk disebut?

kalimat yang tepat untuk menanyakan kepada tamu dapatkah anda meninggalkan pesan?

• Who is calling please

• May I know your friend's name?

• could you please take a message?

• May i repeat your message?

Kalimat yang tepat untuk menutup pembicaraan saat menerima telepon masuk dari tamu? (what is the correct sentence below to close the call )?

• May I know who is caliing?

• Hold on please

• Could you please take a message

• Thank you for your call