Customer service

Customer service

Professional Development

7 Qs

quiz-placeholder

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Assessment

Quiz

Professional Development

Professional Development

Medium

Created by

urvashi patil

Used 10+ times

FREE Resource

7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A person who buys a product is a _____

Student

Customer

Seller

Service

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Growth of business is based on how you _____ customers.

Talk to customer

Take feedback

Help customer

All of the above

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A dissatisfied customer means ______

Happy customer

Beautiful customer unhappy customer

Old customer

Unhappy customer

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Loyal customers are those who _______

Keep coming back to the same sho

Hate the shop

New customer

Ask for more help

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Caring for the customer is key to growing your business

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

_____ goods and services is the right way to make profit.

Studying

Selling

Practicing

None

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

FAB means

Features, advices, benefits

Five adverisement,boards

Features advantages benefits

Festivals adventure behalf

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