Email Phrases
Authored by Rania AbouGabal
English
University
Used 5+ times
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14 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which one is the correct ORDER of the structure of a formal email?
Opening phrase
Subject
Greeting
Main Body
Closing
Signing Off
Subject
Greeting
Signing Off
Opening phrase
Main Body
Closing
Subject
Greeting
Opening phrase
Main Body
Closing
Signing Off
Greeting
Subject
Opening phrase
Main Body
Closing
Signing Off
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is the correct one to use in a formal email for the GREETING phrase.
I am writing to confirm ...
Thank you for your time.
Good morning to all,
To whom it may concern,
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is the correct one to use in a formal email for the Opening phrase.
Thank you for your time.
I would like to meet on Sunday, if you are available then.
I am writing to you with regard to your business card order.
I look forward to meeting you.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is the correct one to use in a formal email for
Enquiring for information phrase.
I am writing to confirm your business card order.
I would like to know about the price of 100 business cards.
Please have a look at the attached business template.
Thank you for your business card order.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is the correct one to use in a formal email for
Making a complaint.
I am afraid I was not entirely happy with your printing service.
I would like to know about the price of 100 business cards.
Please have a look at the attached business template.
I am sorry to hear about your dissatisfaction with our service.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is the correct one to use in a formal email for
Apologizing.
I was not quite satisfied with your service.
I await your apology and compensating me for the damaged product.
Thank you for your apologizing for the inconvenience you caused me.
I am sorry to hear about your dissatisfaction with our service.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which statement is the correct one to use in a formal email for
Scheduling a Meeting.
I look forward to meeting you.
I would like to meet with you on Monday at 10 AM, if you are available then.
I am afraid we need to cancel our meeting this week.
I am writing to you in response to your concerns about our last meeting.
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