BSA Quiz - Lobby

BSA Quiz - Lobby

Professional Development

7 Qs

quiz-placeholder

Similar activities

Note Mail review

Note Mail review

Professional Development

10 Qs

IRD Dept Meeting Mar 2024

IRD Dept Meeting Mar 2024

Professional Development

11 Qs

Preparation for employment

Preparation for employment

12th Grade - Professional Development

10 Qs

Wave 34 Quiz #5

Wave 34 Quiz #5

Professional Development

10 Qs

Safe Stacking and Storage Quiz

Safe Stacking and Storage Quiz

Professional Development

10 Qs

Belt Drives 1

Belt Drives 1

11th Grade - Professional Development

10 Qs

Team Ratpack Meeting 6/7/19

Team Ratpack Meeting 6/7/19

Professional Development

10 Qs

CPR, Asthma and Diabetes

CPR, Asthma and Diabetes

Professional Development

10 Qs

BSA Quiz - Lobby

BSA Quiz - Lobby

Assessment

Quiz

Professional Development

Professional Development

Hard

Created by

Samantha Allen

FREE Resource

7 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

30 sec • 5 pts

Your guest greeting should always be...

Disinterested

Warm

Sincere

Dismissive

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Guests should be greeted/acknowledged within _ minute(s) of being seated.

1

2

5

10

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Beverage should be delivered within _ minute(s) (except cocktails).

1

3

5

10

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What should always be presented before beverage service?

A handshake

A smile

An appetizer

Savory bar snacks

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

When should you offer a refill for a beverage?

Within 1 minute of glass 2/3 empty

Within 2 minutes of glass 2/3 empty

Within 1 minute of glass empty

Within 1 minute of glass 1/3 empty

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Item should be presented with what when possible?

A pen

Two hands

A napkin

A drink

7.

MULTIPLE SELECT QUESTION

30 sec • 5 pts

Which of the following should always be included in any guest interaction?

Anticipatory Service

Guest Name

Personalize Service

Warm/sincere closing and appreciation

Discover more resources for Professional Development