part 1

The basic functions of the management process include all of the following EXCEPT _______.

• Planning

• Organizing

• Leading

• Outsourcing

Which one of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?

• Manager

• Entepreneur

• Generalist

• Marketer

Which function of the

management process

requires a manager to

establish goals and

standards and to develop

rules and procedures?

• Planning

• Organizing

• Staffing

• Leading

Consuela, a manager,

delegates the authority for

a project to Lee, her

subordinate. Consuela is

most likely involved in

which function of the

management process?

• Staffing

• Organizing

• Motivating

• Leading

When managers use metrics

to assess performance and

then develop strategies for

corrective action, they are

performing the ________

function of the management

process.

• Planning

• Leading

• Controlling

• Organizing

In the management

process, which one of

the following is an

activity associated with

the leading function?

• Motivating subordinates

• Setting performance standards

• Training new employees

• Developing procedures

Personnel activities

associated with human

resource management

most likely include all of

the following EXCEPT

________.

• Orienting and training new employees

• Appraising employee performance

• Building employee commitment

• Developing customer relationships

A line manager's human

resource responsibilities

most likely include all of

the following EXCEPT

________.

• Maintaining department morale

• Controlling labor costs

• Protecting employees' health

• Marketing new products and services

Yuki works at a position in his

organization where he

maintains contacts within the

local community and travels

to search for qualified job

applicants. Yuki's position is

best described as ________.

• Recruiter

• Manager

• Labor relations specialist

• Job analyst

Human resource managers

generally exert ________

within the human resources

department and ________

outside the human resources

department.

• Line authority; staff authority

• Staff authority; line authority

• Functional authority; line authority

• staff authority; implied authority