Pillars of customer service
Authored by Matt Allen
Life Skills
12th Grade
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6 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
what does Attitude mean in customer service?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
What does Interest mean in customer service?
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
What does Action mean in customer service?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
What is Verbal Language? Why is it important to customer service?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
How is body language important to customer service? When might we need to control our body language?
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
What is tone of voice and why is it important to customer service?
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