MA_C1_Types of Information

MA_C1_Types of Information

Professional Development

6 Qs

quiz-placeholder

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MA_C1_Types of Information

MA_C1_Types of Information

Assessment

Quiz

Financial Education

Professional Development

Hard

Created by

Elaine Wu

FREE Resource

6 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Customer service center expenses

Non-financial information

Financial information

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Landline maintenance expenses

Non-financial information

Financial information

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Percentage of customer satisfaction

Non-financial information

Financial information

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Percentage of buying again

Non-financial information

Financial information

5.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Choose the correct financial information

Number of clicking advertisement on Youtube

Percentage of labor cost over total cost

Number of hours to solve customer complain

Material cost

Consulting/professional cost

6.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

Choose the correct non-financial information

Attendance records for online training

Tax penalty

Number of hours to solve customer complain

Employee turnover rate