CA02 INTERPERSONAL BEHAVIOUR

What are the elements that must be ensured for teamwork collaboration?

(Apakah elemen yang perlu ditentukan untuk mendapat kerjasama berpasukan?) Pilih 3

• Periodically reflect on team process and fit with project tasks

  ( Membuat refleksi secara berkala pada proses pasukan dan sesuai dengan tugas projek)

• Discuss conflicting viewpoints and team member's differences

  (Bincangkan pandangan yang bercanggah dan perbezaan ahli pasukan)

• Select ideas or create new ideas effectively and efficiently as a team (Pilih idea atau cipta idea baharu secara berkesan dan cekap sebagai satu pasukan)

• Prepare your individual assignments (Sediakan tugasan individu)

Which are the advantages of teamwork?

(Manakah kelebihan kerja berpasukan?) (pilih 3)

• Accountability

• Creative solutions

• Level of education

• Motivation and Support

What are the characteristics of trustworthy personnel?

(Apakah ciri-ciri kakitangan yang boleh dipercayai?)

• Keep promises

• Tell nothing but the truth

• Avoid promises if you are unable to fulfill it

• Keep your words on whatever you've spelled it out

What are the elements must be considered before scheduling the organization event?

(Apakah elemen yang perlu dipertimbangkan sebelum menjadualkan acara penganjuran?) (Pilih 3)

• Perform the task one after another

• Organise a chain of event in order of easier

• Find a gap to slot in your schedule to execute the job

• Determine required time and materials needed to complete the job

What are the elements that must be ensured for teamwork contribution?

(Apakah elemen yang mesti dipastikan untuk sumbangan kerja berpasukan?) (Pilih 3)

• Control the members of the team

• Listen to other members of the team

• Prepare your individual assignment

• Participate as peer at team meetings

Choose the right target elements for determining the organization growth

(Pilih elemen sasaran yang betul untuk menentukan perkembangan organisasi) (Pilih 3)

• Specific

• Flexible

• Achievable

• Measureable

Why an organization should set their own targets?

(Kenapa sesebuah organisasi perlu menentukan target sendiri?)

• Target develop team ability to initiate with other

• Targets provide a structure to constantly assess the performance of your organization

Which statement is FALSE about teamwork attitude?

(Pernyataan manakah yang SALAH tentang sikap kerja berpasukan?)

• Learn the importance of documenting process and results

• Learn the importance of communications among individual skill

Choose three (3) stages or steps of problem solving

(Pilih tiga (3) peringkat atau langkah penyelesaian masalah)

• Making a decision

• Identify the problem

• Monitor or seeking feedback

• Live with the problem and continue works

What is the purpose of evaluating problem solving in the workplace?

(Apakah tujuan menilai penyelesaian masalah di tempat kerja?)

• To maintain cost effectiveness

• To determine how well the solution is effectively working