AI Session @ABSYZ

What does GPT stand for?

• Generative Pre-Trained Technology

• Generative Programming Technology

• Generative Pre-Trained Transformers

• Generative Pre-Trained Time

Which task from the options focuses on understanding the meaning and intent behind human language?

• Natural Language Generation (NLG)

• Natural Language Understanding (NLU)

• Natural Language Processing (NLP)

• None of the above

What technique does Salesforce uses to protect customer data from being sent to LLM's

• Dynamic Grounding

• Advanced Machine Learning

• Prompt Defense

• Data Masking

What is the purpose of prompts in guiding Language Model usage?

• To limit variability in responses by adjusting temperature settings

• To ensure deterministic behavior in Language Model responses

• To provide detailed instructions for generating

• To reduce hallucinations by adding more ingredients to the prompt

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What is the correct sequence of Prompt and Response journey with respect to Salesforce's Einstein Trust Layer?

• Data Masking, Dynamic Grounding, Toxicity Language Detection, Prompt Defense, Data Demasking

• Dynamic Grounding, Data Masking, Prompt Defense, Toxicity Language Detection, Data Demasking

• Data Demasking, Toxicity Language Detection, Prompt Defense, Dynamic Grounding, Data Masking

• Prompt Defense, Toxicity Language Detection, Dynamic Grounding, Data Masking, Data Demasking

What element in a Flow is used to send information back to the Prompt Builder?

• Assignment element

• Update Record element

• Prompt Instruction element

• Decision element

What type of Flow can be used to create a quick action that displays a prompt summary on record layout?

• Record-Triggered Flow

• Screen Flow

• Auto-Launched Flow

• Prompt Flow

Einstein 1 Platform Architecture comprises 3 important layers. Which layer is Einstein Copilot part of?

• Model

• UI

• Data

• All of the above

What does IdentifyRecordByName standard copilot action does?

• To update the record with Name

• To send an email to the Record owner

• To Assign a seperate name for all the records to use them in Copilot

• To retrieve the record based on its name

Which of these is a capability of Service GPT?

• Journey Optimization

• Personalized Close Plan

• Work Summaries

• 1. Engagement Scoring