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What information is required to be written inside and outside the box when processing a replacement request?

• sd card

• rsa

• order id

• crms876

Example of EXTERNAL DOC NO.?

• JinkyO06/01/24
  

• JinO06/01/24

• JO06/01/24

• JinkyOda0601/24

Return reason code for  processing a refund.

• DRNFE

• DEFNR

• DENR

• DRNFE

This setting allows you to continuously record new images/videos. Turning this setting ON will continuously delete oldest recorded files to make space for new files?

• DVR

• DVT

• DVD

• DRV

If the account can't be pulled up in CRM, because it was made in BC. what should you do?

• No Cost Order process

• Sample Order

• sra

• Contact Card

what is the standard SD card?

• Standard 64gb class 10

• Standard 32 gb  class 10

• Standard 16gb class 10

• none of the above

Which app will you use when you own a MUD-MTRX?

• COMMAND PRO

• HUNTSMART

• MOBILE LEGENDS

• COC

If SRA is used for replacement when do we need tp use the No cost order?

• PIR sensitivity 

• Photo Resolution

• Reduce Blur

• PIR delay

What is the turn around time we need to set to cx when processing a sales return?

• 3-5 days from customer to warehouse and 5-7 days from warehouse to customer.

• 3-5 business days from customer to warehouse and 5-7 business days from warehouse to customer.

   

• 3-5 days from customer to warehouse and 5-7 business days from warehouse to customer.

• None of the above

for the process of credit card for double billed what is the standard days? and how will be the advise for customer

• advise customer to contact direct the bank

• call customer service and ask the agent to process the double charge

• call customer service tell that she/he will be double charge the credit card and ask for a refund to process

• advise customer that after the process it will take 3 to 5 working  days to be refunded and also advise that if it will not take reflect on the account you can advise to contact the bank and ask for the statement of the account.