Consumer rights and responsibilities

Consumer rights and responsibilities

7th Grade

10 Qs

quiz-placeholder

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Consumer rights and responsibilities

Consumer rights and responsibilities

Assessment

Quiz

Social Studies

7th Grade

Medium

Created by

Tim Heppell

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Media Image

Why could the consumer seek some redress under Australian consumer law in the following scenario?

James used his hover board for the first time, and it burst into flames.

Select all correct answers.

The product wasn't safe.

The product didn't match the description made by the salesperson.

The product came with hidden costs.

The product wasn't of a reasonable quality.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Why could the consumer seek some redress under Australian consumer law in the following scenario?

Indira bought a watch that looked beautiful but did not tell the time. The store owner said it was a dress watch and wouldn’t give her a refund.

The product didn't do all the things that a person would normally expect it to.

The product didn't match the description made by the salesperson.

The product didn't meet any extra promises made about performance, condition and quality.

The product wasn't of a reasonable quality.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Why could the consumer seek some redress under Australian consumer law in the following scenario?

Rocky purchased a t-shirt that shrank to the size of his hand after it had been washed, despite him following the washing instructions.

The product didn't do all the things that a person would normally expect it to.

The product didn't match the description made by the salesperson.

The product didn't meet any extra promises made about performance, condition and quality.

The product wasn't of a reasonable quality.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why could the consumer seek some redress under Australian consumer law in the following scenario?

Osman purchased a pen and was assured he could buy refills for it. When he went to buy a refill, he was told the company no longer supplied these.

The product didn't do all the things that a person would normally expect it to.

The product didn't have spare parts and repair facilities available for a reasonable time after purchase.

The product didn't meet any extra promises made about performance, condition and quality.

The product wasn't of a reasonable quality.

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Media Image

Why could the consumer seek some redress under Australian consumer law in the following scenario?

Liam had some curtains made for his house but the blind that was installed is crooked.

Select all correct answers.

The service wasn't delivered in a reasonable timeframe.

The product didn't have spare parts and repair facilities available for a reasonable time after purchase.

The service didn't achieve the results the consumer had agreed to.

The service wasn't provided with acceptable care and skill.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

The chart shown indicates the number of food products recalled in Australia between 2014 and 2023.

How many food products were recalled in 2020?

76

80

109

100

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Based on the data shown in the chart, select the statement that best represents the trend in the number of food products recalled.

The number of food products recalled has remained the same.

The number of food products recalled on average has increased over the last decade.

The number of food products recalled has decreased over the last decade.

The number of food products has remained the same with the exception of 2018 and 2020.

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