Product Recall and Withdrawal Guidelines Quiz

What is the definition of Product Recall?

• A process of removing products from the warehouse

• A process of removing non-conforming products from distribution

• A process of recalling products from consumers

• A process of correcting labeling issues

What are the triggers for Recall or Withdrawal?

• Product promotion

• Customer compliments

• Result of regulatory inspection

• Food freshness

What is the responsibility of the Quality Management in the Recall Team?

• Coordinate with suppliers

• Create the Recall report

• Issue Recall Memo

• Conduct product test

What is the Recall Classification for a defect that could cause poisoning?

• Class III

• Class II

• No classification

• Class I

Who is responsible for the Implementation of Product Recall Activities at Store Operations?

• Quality Management

• Logistics

• Marketing

• Corporate Affairs

What is the responsibility of Commissary / Logistics in the Recall Process?

• Coordinate with FDA

• Conduct product return

• Issue Recall Memo

• Execute credit memo processing

When should the Recall Report be prepared?

• Within 30 days of Recall Memo issuance

• No specific timeframe

• Within 90 days of Recall Memo issuance

• Within 7 days of Recall Memo issuance

When should the Recall Memo be issued?

• Before preparing the Recall Report

• After conducting product test

• After coordinating with suppliers

• After identifying the recall triggers

What is the classification for a recall involving mislabeling?

• Class I

• Class II

• Class III

• No classification

What is the classification for a recall involving tampering?

• Class I

• Class II

• Class III

• No classification