Role of the Administrative Assistant (text book pages 8-12)

What is the primary role of an Administrative Assistant in an organization?

• To manage the financial accounts

• To provide administrative support

• To lead the marketing team

• To develop software applications

Which of the following is NOT typically included in a Job description?

• The job title

• The main purpose of the job

• The salary of the job

• The department the job belongs to

What are the two documents used in the recruitment process mentioned in the text?

• Job description and Person specification

• Resume and Cover letter

• Job application and Interview feedback

• Job offer and Employment contract

Which of the following duties might an Administrative Assistant be involved in?

• Writing emails and answering calls from customers

• Designing the company website

• Conducting market research

• Developing new products

What is one of the expectations from an Administrative Assistant as mentioned in the text?

• To specialize in one task

• To multitask and undertake a broad range of duties

• To work only on financial reports

• To lead the sales team

How many days of holiday entitlement does the Administrative Assistant in the example job description receive per year?

• 20 days

• 25 days

• 30 days

• 35 days

Which of the following is an essential skill for an Administrative Assistant according to the document?

• Be able to touch type

• Be able to work calmly under pressure

• Good time keeping and attendance record

• One year's experience working in an office environment

Which of the following is a desirable characteristic for an Administrative Assistant?

• N5 English

• N5 Administration and IT

• HNC Administration or other business-related subject

• One year's experience working in an office environment

Which of the following is NOT listed as a key responsibility of an Administrative Assistant?

• Maintaining and updating databases

• Answering the telephone and transferring calls

• Conducting market research

• Making appointments in the electronic diary for meetings and events

Which of the following is an essential educational requirement for the example Administrative Assistant's person specification?

• N5 English

• One year's experience in customer service

• Be able to touch type

• Be able to work calmly under pressure