On Boarding Complaints 2024
Professional Development
•15 Qs
Similar activities
La réception des marchandises
Professional Development
•20 Qs
VOC ANGLAIS TP ACOM
Professional Development
•18 Qs
Environment Management System (Module 1)
Professional Development
•15 Qs
UFred MBA - Compensation Plan
University - Professional Development
•12 Qs
ACH Invoicing A-Z Training
Professional Development
•16 Qs
Global Consumer Trends - Summative 1
Professional Development
•20 Qs
JL Department Guides
Professional Development
•20 Qs
Service Excellence
Professional Development
•11 Qs
On Boarding Complaints 2024
Quiz
•
Business
•
Professional Development
•
Medium
Sarkuna W
Used 2+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is our team goal?
The team’s goal is to
reduce customer dissatisfaction and ideally,
treating HVC client's better;
by providing
fair and transparent resolution while standing with our core values.
The team’s goal is to
reduce customer dissatisfaction and ideally,
reinforce customer loyalty more;
by providing
fair and transparent resolution while standing with our core values.
The team’s goal is to
increase trading activity and ideally,
reinforce customer loyalty more;
by providing
fair and transparent resolution while standing with our core values.
The team’s goal is to
increase customer dissatisfaction and ideally,
reinforce customer loyalty more;
by providing
fair and transparent resolution while standing with our core values.
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Choose correct types of incident
Trading
Non-Payment
Payment
Power Outage
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What tool do we use to analyze server performance and ticks movement in real-time?
Grafana
Graylog
Amplitude
Backoffice
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
_____ is a type of compensation that credits back the amount of equity at one point in time.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In which platform do we manage customer service and sales escalation?
Confluence & Jira
Salesforce & Jira
Slack & Jira
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of the SMART Tool?
To automate compensation calculations
To track client activity
To manage mass compensation events
To automate responses to clients
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the primary goal of the goodwill trading bonus?
To increase profits
To enhance customer loyalty
To manage server issues
To admit server issues
Create a free account and access millions of resources
Similar Resources on Wayground
20 questions
La mesure et analyse satisfaction client et vente au rebond
Quiz
•
Professional Development
10 questions
Call Flow & Soft Skills
Quiz
•
Professional Development
18 questions
Les objections en entretien de vente
Quiz
•
Professional Development
10 questions
Evaluación de Salida – Mi Negocio Digital
Quiz
•
Professional Development
10 questions
Quiz sur la fidélisation client / valeur client
Quiz
•
Professional Development
16 questions
Collections Account A-Z Training
Quiz
•
Professional Development
10 questions
Human Resources(Q1)
Quiz
•
Professional Development
10 questions
True Or False Game
Quiz
•
Professional Development
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
20 questions
ELA Advisory Review
Quiz
•
7th Grade
15 questions
Subtracting Integers
Quiz
•
7th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
10 questions
Exploring Digital Citizenship Essentials
Interactive video
•
6th - 10th Grade