CSS Knowledge Check 4.2

Which of the following is NOT an area of foundational knowledge that retailers look for in all employees?

• Reading

• Writing

• Sales skills

• Math

Which of the following describes a communicator who is straight to the point?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following describes a communicator who wants process, detail, timelines and well-thought-out plans?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following describes a communicator who wants to hear about big-picture ideas?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following describes a communicator who values relationships and connecting with people?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following would be an appropriate use of language in an email:

• Yes, I'm happy to help you!

• OK, no prob.

• Will check w/ my mgr. Brb.

• I'll run it back and let yu kno.

The most common workplace injuries are:

• Slips, trips and falls

• Injuries due to improper lifting

• Injuries due to workplace violence

• Powered equipment accidents