EVA Training Assignment

1. Your executive is currently traveling and is in a different time zone. They send you an urgent email asking for a specific report that you realize you don't have access to. How do you handle this situation?

• A. Reply to the executive stating that you don’t have access to the report and wait for further instructions. 

•  Contact the relevant department to gain access to the report and inform your executive that you are working on it. 

• Apologize to the executive and ask them to obtain the report themselves. 

• Ignore the email until you have access to the report.

1. Your executive has an important video conference in an hour, but they are experiencing technical difficulties with their conferencing software. What steps would you take to resolve the issue?

• Attempt to troubleshoot the issue yourself and call IT support if necessary, while keeping the executive informed. 

•  Immediately contact IT support and wait for them to resolve the issue without informing the executive. 

•  Inform the executive of the issue and ask them to use their phone for the video conference instead. 

•  Cancel the video conference and reschedule it for a later time.

1. Your executive is double booked for two important meetings at the same time. One is with a potential investor, and the other is an internal strategy session. How do you handle this?

• Reschedule the internal strategy session to another time. 

• Reschedule the meeting with the potential investor to another time. 

• Inform your executive of the conflict and ask them to decide which meeting to attend.

•  Cancel both meetings and find alternative times for both.

1. A major project deadline has been moved up by two weeks, and you need to adjust the schedule and resources accordingly. How do you proceed?

•  Immediately inform all team members of the new deadline and adjust the schedule. 

•  Discuss with your executive and get their input on how to handle the change before informing the team. 

•  Prioritize the most critical tasks and delegate less important ones to ensure the deadline is met. 

• Work overtime yourself to ensure the project stays on track without bothering the team.

1. Your executive has asked you to create a detailed report with charts and graphs using Excel. You are not very familiar with Excel. What do you do?

• Inform your executive that you are not familiar with Excel and ask for a different task. 

• Take an online course or look up tutorials to quickly learn how to create the report in Excel. 

• Ask a colleague for help in creating the report. 

•  Create the report in a program you are more comfortable with and explain to your executive why you made that choice.