
HITS 4th June Revision Quiz
Quiz
•
Fun
•
University
•
Medium
E Yeo
Used 2+ times
FREE Resource
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Identify the Last name in the following japanese guest name - Jun Matsumoto.
Jun
Matsumoto
Jun Matsumoto
Moto
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Identify the Last name of the following Burmese (from Myanmar) guest - Patricia Sue Sha Naing.
Patricia
Sue
Sue Sha Naing
Naing
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following describes a Visa credit card details?
16 digits, starting with 3
16 digits, starting with 4
16 digits, starting with 5
15 digits, starting with 4
15 digits, starting with 5
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following states the standard check-in time at Hotel West (training)?
1200hrs
1300hrs
1400hrs
1500hrs
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following states the standard check-out time for Hotel West (training)?
1000hrs
1100hrs
1200hrs
1400hrs
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Taylor Alison Swift is in Singapore for ERAS tour concert. Identify her Last name and suggest how you will handle the guest profile of famous celebrity.
Taylor, Place profile as restricted
Taylor, Place profile as protected
Swift, Place profile as protected
Alison Swift, Place profile as protected
Swift, Place profile as restricted
7.
MULTIPLE CHOICE QUESTION
3 mins • 1 pt
A guest is arriving at Singapore Changi Airport at 5am in the morning and expected to reach Hotel West by 6am in the morning. To 100% ensure that the room will be available for him by 6am, in the capacity of the reservations, how will you advise him on his booking?
Indicate early arrival request and quote a half-day early check-in rate
Indicate early arrival request and give complimentary early check-in
Pre-block the room one day before his arrival and pay for the night before
Tell guest to go shopping at Changi Airport and to only reach hotel at standard check-in time
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