04 Conflict Management Quizz

Conflict management refers to the ability to identify and manage conflicts:

• Fairly

• Sensibly

• Emotionally

• Effectively

Which of the following are types of conflict:

• Intrapersonal

• Introvert

• Interpersonal

• Interactive

Intrapersonal conflict takes place in the:

• Department

• Mind

• Body

• Territory

How many negative but mutually exclusive goals do we avoid in the avoidance-avoidance type of conflict?

• Two

• Three

• Four

• Five

Which of the following are role conflict subtypes:

• Inter-role

• Intra-role

• Intra-department

• Inter-department

Interpersonal conflict can be:

• Cognitive

• Linguistic

• Reflective

• Behavioral

Which is not a conflict resolution method:

• Negotiation

• Meditation

• Arbitration

• Conciliation

Feedback should be received:

• Never

• Regularly

• Annually

• Monthly

Feedback is always given:

• Immediately

• One day later

• A week later

• Upon Consideration

Conflict can be prevented through:

• Clear communication

• Early Intervention

• Team Collaboration

• Clear Expectations