Advanced Support Quizzz

Advanced Support Quizzz

1st Grade

5 Qs

quiz-placeholder

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Advanced Support Quizzz

Advanced Support Quizzz

Assessment

Quiz

Other

1st Grade

Hard

Created by

Kevin Boyer

Used 4+ times

FREE Resource

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What element cannot be inserted in a Macro ?

A PDF document 📰 

A downloaded GIF 🐎

An existing Video 🎥

All the previous can be included.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which Saved Reply doesn't exist 📋 ?

URL slug change (spl) 🔗

Problem Bug Solved (spl) 🔨

Unknown Problem Clarification (spl) 🤷‍♀️

Seo Backlinks collaboration (gnl) 🤝

3.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

Media Image

What Saved Reply should be used for a user who just sent a simple greeting 🙋‍♂️ ?

Help Proposition (spl)

Unknown Problem Clarification (spl)

No template, just close the conversation.

Waiting Customer Revert (spl)

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What Action cannot be associated to a Macro ?

Snooze 💤

Tag 🔖

Reply later ⏲

Close 📥

Assign to someone 👈

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What thing cannot be inserted in a Magical saved reply ?

An adapted Date 📆

A downloaded document 📰 

An icon 🧣

All of them can be put.