Functional Language

"You will be pleased to know that this has been included in the final price of 500$ per month"

What part is the sentences above belong to?

“What if we consider this alternative?”

• Expressing Agreement

• Expressing Disagreement

• Making a Suggestion

• Reacting to a Suggestion

"Your suggestion seems valid, let’s explore that option"

• Expressing Agreement

• Expressing Disagreement

• Making a Suggestion

• Reacting to a Suggestion

Which is not Reacting to a Suggestion?

• “I’ll mull it over.”

• “That’s food for thought.”

• “We’re on the same page.”

• “Let’s cross that bridge when we come to it.”

Answer explanation

“We’re on the same page.” is Expressing Agreement:

Which is "Making a Suggestion"?

• “That’s not how I see it.”

• “Why don’t we go back to the drawing board?”

• “That’s food for thought.”

• I see your point, but I have some reservations.

Answer explanation

I see your point, but I have some reservations is Expressing Disagreement.

“That’s food for thought.” is Reacting to a Suggestion.

“That’s not how I see it.” is Expressing Disagreement.

Actually, that ________, I need to check if my children are being picked up from school today. The bus company is on strike.

Which parts do you think belong to a confirming an order?

• Enclosures

• Crying

• Order details

• Closing

• Greeting

“We look forward to …… you again in the future”

• working

• supplying

• suppling

• following ‘Opening’

Which are stay on track?

• There will be plenty of time for that later

• We'll come to that later

• This is a good moment to start talking about the....?

• We'll get to the .... in a moment.

Answer explanation

This is a good moment to start talking about the....? is " Change the subject"

“and we enclose full _____ and conditions for your records.”