Unit 3: Lesson 1: Preparing for and Conducting an interview

T/F: Correctional officers need effective interviewing skills. These skills are not used routinely in the officer's daily formal and informal interactions with others. An interview may be used for conducting investigations, obtaining facts for incident reports, and documenting routine activities, disciplinary actions, and use of force occurrences.

• True

• False

An ________________ is a conversation between a correctional officer and an interviewee (inmate, visitor) with the goal of obtaining factual information.

"What happened next?" is an example of what?

• Closed-ended question

• Leading question

• Open-ended question

• Direct question

You are to avoid _______________ because they are framed in such a way as to produce a specific response from the person being questioned. The questioner uses language that suggests a particular answer.

A __________is a permanent oral or written record of a person’s account of an incident or occurrence,

which may or may not be made under oath.

• interview

• Statement

• book

• magazine

T?F: Physical signs of deception may include increased perspiration, flushed or pale skin, dry mouth, and an increased pulse rate.

• True

• False

"Using questioning to obtain the facts of the event in the interwiewee's own words"

T/F: When interviewing, take care to obtain as little information as possible about the event.

• True

• False

"Did you take the inmate's shoes?" is an example of what?

T/F: The location of the interview may be critical to obtain the necessary information. Before conducting an

interview, remove the interviewee from the scene of the incident. Keep all people involved in the incident

together to encourage them to discuss or rehearse their stories and to permit potential intimidation.

• True

• False