
PMI CP Communications Quiz

Quiz
•
Professional Development
•
Professional Development
•
Hard
PMI Trainer
Used 4+ times
FREE Resource
12 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
During a project planning session, a construction professional is tasked by the project stakeholders to explore an innovative construction technique that could potentially reduce materials and costs. The project sponsor, on the other hand, is resistant to adopting a novel approach, given that it will require changes in established working processes. Consequently, unpredictable delays and risks could happen.
What should the construction professional do in response to this situation?
Adhere to the traditional plan since the project sponsor has the highest power among all stakeholders
Follow the stakeholders’ recommendations since the importance of adopting innovation in construction
Explore many innovative approaches in order to give the sponsor more options to choose from
Address the concerns of the sponsor and get their buy-in for whatever decision is going to be made
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A construction professional is assigned to manage the construction of a complex industrial project. During the execution phase, what technique should the construction professional use to assess the communications between project teams?
The compass tool
Power/Interest diagram
Commitment-based Management
Obeya
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A construction professional is assigned to manage a large complex built environment project. As part of the project scope, a consulting firm should control and manage all expenses related to the project. Before launching the Request For Proposal (RFP), the project sponsor checked it and asked the construction professional to tighten the acceptance criteria even though it incurs more costs. The sponsor explained that experienced consulting firms could provide advice and insights that lead to higher savings.
What type of feedback loop does the sponsor use?
Positive feedback loop
Negative feedback loop
Directive feedback loop
Constructive feedback loop
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A construction professional, tasked with overseeing a complex building project, observes a lack of coordination and alignment within the construction team. This misalignment is causing delays, communication breakdowns, and inconsistencies in project execution.
What can the construction professional do in order to address this issue?
Organize a series of team-building workshops
Set up a physical or virtual space to implement Obeya
Embed Interface Management into the project
Apply Commitment-based Management™ (CbM) with the construction team members
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A construction firm presented to the mayor the planning of a new football stadium with a capacity of 30,000. The mayor believes that the stadium will benefit the community tremendously. Despite the mayor's support, the construction firm encountered strong resistance from various stakeholders since the beginning of the project execution.
What should the construction firm do to resolve this problem?
Create a Responsibility Assignment Matrix (RAM) to indicate which stakeholder is responsible for what aspects of the project and who needs to be consulted or informed
Create an organizational diagram to assign each stakeholder to the appropriate project role, allowing or disallowing certain lines of communication
Schedule a meeting with the concerned stakeholders to thoroughly explain the project, discuss and establish ground rules, ensure their involvement, and identify any personal or organizational issues that might surface later on
Avoid contacting these stakeholders at the start of the project and instead, create a “faits accomplis” to pressure them to support the project due to a lack of alternatives
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
During the execution of a built environment project, the construction professional requested their plumbing team to carefully check all the connectors, explaining that natural gas can be extremely dangerous as leaks can lead to fires and even explosions.
What is the characteristic of the described commitment?
Active
Voluntary
Explicit
Mission-based
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Before starting a large infrastructure project, and after identifying all of the individuals and groups involved or affected by the project, the construction professional took a step further by classifying stakeholders according to their level of power, interest, and influence. This step is referred to as:
Stakeholder analysis
Stakeholder identification
Stakeholder monitoring
Stakeholder Engagement
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