Quality Management Assessessment

Which of the following is NOT a component of quality management?

• Control

• Assurance

• Circles

• Benchmarking

What does TQM stand for?

• Total Quality Management

• Total Quality Measurement

• Total Quality Maintenance

• Total Quality Monitoring

What is the term used for continuous improvement in quality management?

• Six Sigma

• Kaizen

• Lean Manufacturing

• Benchmarking

Which of the following is a benefit of quality management mentioned?

• Increased production speed

• Competitive advantage

• Reduced labor costs

• Enhanced marketing strategies

What is the definition of quality according to the provided?

• How well a product or service does what it was designed to do

• The price of a product or service

• The popularity of a product or service

• The brand name of a product or service

Which of the following is an example of quality?

• The color of a car

• How well a car handles when it is driven

• The size of a mobile phone

• The brand of a coffee cup

Which of the following is NOT an example of quality?

• How tasty and hot a cup of coffee is

• How well all the apps and features of a mobile phone work

• How well a gardener cuts the lawn

• The price of a product

What is the traditional way of managing quality?

• Quality assurance

• Quality control

• Quality improvement

• Quality management

What is quality control mainly concerned with?

• Preventing faulty output

• Improving work processes

• Checking and reviewing work that has already been done

• Reducing costs

Which of the following is NOT an example of quality control?

• Inspection

• Testing

• Sampling

• Planning