3.6.5 Improving Employer-Employee Relations

What is necessary for employers and employees to cooperate with each other?

• Hard-working staff and secure income

• High wages and low costs

• Production stoppage and suffering

• Lack of communication and trust

What can lead to a production stoppage and suffering for both parties?

• Failure to reach an acceptable compromise

• High wages and low costs

• Effective communication

• Trust between employees and employers

What maximizes cooperation and minimizes potential conflict between employers and employees?

• High wages

• A successful employer-employee relationship

• Production stoppage

• Lack of communication

What is the purpose of communication within a business?

• To pass on information and ideas

• To increase production costs

• To create conflict

• To reduce wages

What is necessary for making plans, giving instructions, and motivating staff?

• Communication within the business

• High wages

• Production stoppage

• Lack of trust

What is essential for communication to be effective?

• Clear and unambiguous messages

• High wages

• Production stoppage

• Lack of trust

What can help employees accept difficult decisions?

• Good communication and relations

• High wages

• Production stoppage

• Lack of trust

What can prevent communication from being effective?

• Attitudes, intermediaries, language barriers, sense of purpose, communication overload, remoteness, group behavior

• High wages

• Production stoppage

• Lack of trust

What can help to reduce the number of intermediaries in an organizational structure?

• Changing organizational structure

• High wages

• Production stoppage

• Lack of trust

What can delegation and decentralization lead to?

• More effective communication

• High wages

• Production stoppage

• Lack of trust