All Voice

How can one identify who sold the policy for BFHL?

• Product Name

• Policy Source Channel

• Service Account

• Call Fulfilment Team

What are policy terms?

• Power Attributes

• Attributes which have claimable as true

• Policy tenure information

• Product coverages

How many maximum incoming API calls are required to activate a policy?

• 7

• 12

• It depends on the day

• 1

How can we uniquely identify the last subscribed platform event?

• Replay id

• Salesforce Event bus monitor index

• Event id

• Not possible

Where can one check for Insurance Waiting period information for a policy?

• Policy record

• Held Product Relationship

• Account

• Policy Coverage attribute selected values

What are the top 3 objects consuming most data storage in our PROD org?

• Leads, Policy Coverages, Policy Terms

• Policy Terms, Policy Coverages, Accounts

• Accounts, Policies, Products

• Policies, Welcome Kits, Accounts

What is an INVALID policy status picklist value?

• INVALID POLICY

• INVALID_POLICY

• INVALID

• None of the above

We use UNIQUE Source Reference Number to uniquely identify a policy, what is the field value made of?

• Customer name + MobileNumber + StartDate

• SourceReferenceNumber + Source + Channel

• SourceReferenceNumber + ProductCode + CustomerMobileNumber

• It is received in the INPUT during Issuance

Which one of the following is not an approach used in fulfilment with Partners

• API based issuance

• Report based issuance

• EmailMessage based issuance

• Platform Event based issuance

How do we calculate refund to customer and business on receiving a cancellation request for a policy?

• Calculation Procedure and Calculation Matrix

• Business Rule Engine

• Product fields for cancellation rule and refund amount

• Excel calculator by OPs team