Simon Sinek -Trusting Teams Video - Quiz

What makes the Four Seasons hotel in Las Vegas fantastic according to Simon Sinek?

• The beautiful location

• The luxurious amenities

• The fancy beds

• The people who work there

How does Noah feel about his job at the Four Seasons?

• He likes it

• He loves it

• He dislikes it

• He tolerates it

What is the main difference in management style between the Four Seasons and Caesar's Palace?

• Managers at Caesar's Palace provide emotional support

• Managers at Four Seasons support employees to do their job better

• Managers at Caesar's Palace ask how employees are doing

• Managers at Four Seasons focus on catching mistakes

What is a key characteristic of a trusting team?

• People feel safe to be vulnerable

• People hide their mistakes

• People work in isolation

• People compete against each other

What happened to a paying customer on a United Airlines flight?

• They were given extra luggage allowance

• They were offered complimentary meals

• They were dragged off the aircraft

• They were given a free upgrade

Why did the gate agent at United Airlines speak harshly to a passenger?

• She was having a bad day

• She did not like the passenger

• She was following a new policy

• She feared getting in trouble or losing her job

What is the responsibility of leaders according to the text?

• To be in charge

• To achieve results directly

• To take care of those in their charge

• To enforce strict rules

What is the purpose of leadership as described in the text?

• To enforce discipline

• To maximize profits

• To produce teams who take care of each other

• To minimize costs

What analogy is used to describe building trusting teams?

• Cooking a meal

• Writing a book

• Building a house

• Getting into shape

What is the main reason Noah loves his job at the Four Seasons?

• The high salary

• The supportive management

• The luxurious environment

• The flexible working hours