OFM_Final_5_MMP

What is the term commonly used to refer to written communication?

• Email

• Phone call

• Mail

• Text message

What is the term for mail that is received?

• Outward mail

• Inward mail

• Electronic mail

• Courier mail

What is the importance of mailing service in the modern business world?

• It is not important

• It is only for personal use

• It is only used for international communication

• It is an integral part of office work

What does the message header of an email contain?

• Subject and email provider

• Email address and message body

• Subject and message body

• Email address and subject

Which of the following is NOT a feature of courier services?

• Wide coverage

• Reliable and safe delivery

• Speedy delivery

• Free delivery