Conflict Management Styles Quiz

What are the two dimensions of the Thomas-Killman model?

• Assertiveness and cooperativeness

• Aggressiveness and passiveness

• Confidence and empathy

• Leadership and teamwork

Which conflict management style is described as a win-lose approach?

• Collaborating

• Competing

• Avoiding

• Accommodating

When might the competing style be appropriate?

• When seeking a novel solution

• When the issue is trivial

• When preserving future relations

• In emergencies requiring quick action

What does the avoiding style involve?

• Cooperating to a high degree

• Finding a novel solution

• Acting assertively to achieve your goals

• Simply avoiding the issue

Which style is known as the win-win approach?

• Avoiding

• Collaborating

• Competing

• Compromising

What is a downside of the collaborating style?

• It may be at your own expense

• It is effective for emergencies

• It is a win-lose approach

• It requires a high degree of trust and time

When is the accommodating style effective?

• When the issue is trivial

• When the other party is the expert

• In emergencies

• When seeking a temporary solution

What is the compromising style often referred to as?

• Win-lose approach

• Lose-lose approach

• Avoidance approach

• Win-win approach

When might the compromising style be appropriate?

• When you need a temporary solution

• When the issue is trivial

• In emergencies

• When seeking a novel solution