BUSINESS STUDIES GR 12

NAME

SURNAME

GARDE 12

• B
• C

1.2.5. Quality _________can be obtained if all departments work together for the same quality standard.

• A. backward vertical
• B. performance
• C. management;
• D. specification

Read the scenario below and answer the questions that follow. RASHID MANUFACTURERS (RM) Rashid Manufacturers implement total quality management (TQM) to reduce the cost of quality. The employees of RM attend regular training sessions to understand their role in quality management. RM share good practices with business partners. They also work closely with suppliers to improve the quality of their raw materials. 3.6.1. Quote TWO ways in which TQM reduces the cost of quality from the scenario above

• A. The employees of RM attend regular training sessions to understand their role in quality management
• B. RM share good practices with business partners.
• C. Rashid Manufacturers implement total quality management (TQM) to reduce the cost of quality
• D. They also work closely with suppliers to improve the quality of their raw materials.

4.8 Advise businesses on the quality indicators of the purchasing function

• A. Businesses should buy raw materials/products in bulk at lower/discounted prices
• B. Select reliable suppliers that render the best quality raw materials
• C. DONT Maintain optimum stock levels
• D. NONE OF THE ABOVE