LATI |Call #5|Limousine company

Who is the customer service representative in the call?

• Gina

• Drake

• Ron

• Mendez

What is the main issue the customer is facing?

• Late limo

• Lost luggage

• Missed flight

• Wrong address

Who is waiting for the limo?

• Ron

• Drake

• Gina

• Ron's daughter

How late is the limo?

• 40 minutes

• 10 minutes

• 20 minutes

• 30 minutes

What time was the limo supposed to pick up?

• 7 o'clock

• 8 o'clock

• 5 o'clock

• 6 o'clock

What is the pickup location?

• 600 North Henderson Road

• 500 North Henderson Road

• 800 North Henderson Road

• 700 North Henderson Road

What is the town and zip code for the pickup location?

• King of Prussia 19406

• King of Prussia 19405

• King of Prussia 19408

• King of Prussia 19407

What is the name of the customer?

• Gina

• Ron

• Drake

• Mendez

Who is scheduled as the driver?

• Ron

• Mendez

• Gina

• Drake

Where is the driver currently located?

• Second Avenue

• Third Avenue

• First Avenue

• Fourth Avenue