Terdapat 3 bentuk aktivitas sales yang dapat dilakukan oleh fronthliner selama jam operasional dan layanan, kecuali ?

SAPI

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Fun
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Professional Development
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Medium
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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
crosseling
referral
underload
outbound call
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Bila tidak memungkinkan, CS/UB dapat melakukan outbound call di luar jam operasional dan layanan (hanya dapat dilakukan di hari kerja, antara pukul ?
08.00 - 15.00
08.00 - 16.30
08.00 - 16.00
08.00 - 15.15
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Outbound call dilakukan oleh CS/UB dengan cara memanfaatkan data follow-up RTGS Out yang telah di inject pada data pipeline aplikasi ........ konsumer oleh kantor pusat.
BRISPOT
BRISIM
BRISMART
BRISTARS
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam standar kualitas layanan aktivitas sales frontliner referral berikut petugas pelaksananya, kecuali ?
TELLER
CS
UB
SPV
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CS/UB mengakses BRISPOT konsumer web pada web laman
https://brispotkonsumer.bri.com/
https://brispotkonsumer.bri.co.id/
https://brispotkonsumer.co.id/
https://konsumerbrispot.bri.co.id/
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Aktivitas outbound call RTGS out dapat menggunakan WI pada bribrain.bri.co.id melalui ?
WI Outbound UB
WI Outbound Teller
WI Outbound CS
WI Outbound Spv
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Selain menambah portofolio simpanan sender/pengirim di BRI. CS/UB juga diharapkan dapat membantu RM dalam mengakuisisi beneficiary/penerima dengan produk simpanan BRI Tujuannya ?
Meningkatkan kualitas layanan
Meningkatkan CASA & Fee Based Income
Meningkatkan CASA
Meningkatkan Fee Based Income
8.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Produk BRI apakah Investasi apakah dalam pelaksanaan Outbound Call ?
BRITAMA & BRITAMA RENCANA
BRIMO & DEPOSITO
BRITAMA RENCANA & BRIMO
BRITAMA RENCANA & DEPOSITO
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