LATI|Call #3|Product recall

What was the reason for the customer's call?

• To inquire about a new product

• To return a defective blender

• To check the warranty status

• To update personal information

Tags

CCSS.RI. 9-10.2

CCSS.RI.11-12.2

CCSS.RL.11-12.2

CCSS.RL.8.2

CCSS.RL.9-10.2

What was defective in the product mentioned?

• One of the blades

• The power cord

• The control panel

• The motor

What is the customer's first name?

• Stuart

• Steve

• Simon

• Sam

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

How did the customer spell his last name?

• Simmons

• Simons

• Symonds

• Simmonds

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.3

CCSS.RI.9-10.3

CCSS.RI.9-10.5

What is the customer's email address?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

Which model number was recalled?

• 32807

• 23087

• 23807

• 32087

What will the company send to the customer?

• A product catalog

• A discount coupon

• A prepaid shipping label

• A new warranty card

What is the customer's mailing address?

• 800 Norris Henderson Lane, King of Prussia, Pennsylvania, 19406

• 800 North Henderson Road, King of Prussia, Pennsylvania, 19406

• 800 Norris Henderson Road, King of Prussia, Pennsylvania, 19406

• 800 North Henderson Lane, King of Prussia, Pennsylvania, 19406

How long will it take for the new blender to arrive?

• 7-10 business days

• 3-5 business days

• 4-6 business days

• 5-7 business days

What is the zip code of the customer's address?

• 19408

• 19406

• 19407

• 19405