
Techniques for Difficult Conversations Quiz

Quiz
•
Other
•
12th Grade
•
Medium
Jemmry Velasquez
Used 2+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first technique mentioned for having a difficult conversation?
Avoiding the conversation
Acknowledging responsibility
Arguing with the other person
Ignoring the emotions
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to acknowledge responsibility at the beginning of a difficult conversation?
To avoid the conversation altogether
To escalate the other person's emotions
To honor the other person and set a level playing field
To make the conversation more difficult
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the second technique recommended for a difficult conversation?
Having no defined outcome
Listening and validating
Riding the roller coaster of emotions
Setting a clear goal before the conversation
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is having a defined outcome important before a difficult conversation?
To make the conversation more emotional
To stabilize thoughts during emotional moments
To make the conversation longer
To avoid listening to the other person
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the third technique emphasized during a difficult conversation?
Arguing and debating
Listening and validating
Ignoring the other person's feelings
Avoiding the conversation
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is listening and validating the other person considered powerful in a conversation?
To escalate the argument
To make the conversation longer
To stop the other person from defending themselves
To make the other person defensive
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the final technique mentioned for handling a difficult conversation?
Rehearsing with a friend
Avoiding the conversation
Getting emotional
Restating the outcome
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