PMP Exam Prep 2024 - Bonus Q&A - Chapter 7 - Project Comm Mngmt

__________ is not a project communications management process.

• Manage stakeholders

• Performance reporting

• Information distribution

• Conflict resolution

Answer explanation

The correct answer is D.

Communicating is a general management skill that includes conflict management.

A project status report is an example of which form of communication?

• Formal written communication

• Formal verbal communication

• Informal written communication

• Informal verbal communication

Answer explanation

The correct answer is A.

Information Distribution

When is formal written correspondence with the customer required?

• When defects are detected

• When the customer requests additional work not covered under the contract

• When the project has a schedule slippage

• When the project has cost overruns

Answer explanation

The correct answer is B.

This is an example of a question in which all the answers are correct. The exam taker has to choose the best answer based on experience and common sense.

The 3 major types of communication are:

• Written, verbal and nonverbal

• Upward, downward and lateral

• Written, verbal and graphic

• Written, verbal and electronic

Answer explanation

The correct answer is A.

Executing, see Verma, pages 18 to 21

All of the following are true about earned value techniques except:

• They allow for an assessment of project performance

• They can be done at any level, work element, summary or project

• They are techniques to measure performance against the project plan

• They should only be done on high-value government projects

Answer explanation

The correct answer is D and all the other answers are true.

Earned value techniques are used to integrate the processes of time, cost, and communication and to measure the performance of the project.

Outputs from performance reporting include all of the following except?

• Trend analysis

• Forecasts

• Performance reports

• Change requests

Answer explanation

The correct answer is A.

Trend analysis is a tool, not an output.

You are a new project manager assigned to a troubled project that is 20% into the planning phase.

What is the first thing you should do?

• Hold a status meeting to assess project status

• Stop all tasks until a new approved project charter is established

• Review the project charter and supporting documents, including the current team status reports

• Close the project; it has no chance of succeeding

Answer explanation

The correct answer is C.

Although there is nothing in the PMBOK Guide specifically addressing this issue, this is a good example of the situational question that requires that you understand the purpose and value of a project charter and regular performance reporting

Which of the following is not an input to identifying stakeholders?

• Project charter

• Contract

• Approved project schedule

• Stakeholder register template

Answer explanation

The correct answer is C.

Because the approved project schedule is not available when you are performing the Identify Stakeholders process for the first time. A is incorrect because the project charter is a major input to identifying stakeholders. B and D are incorrect because a contract may be an input as part of the procurement documents, and the stakeholder register template may be an input as part of the organizational process assets.

Which of the following lists the documents in the order their first drafts are written?

• Statement of work, project charter, stakeholder register

• Project charter, statement of work, stakeholder register

• Stakeholder register, project charter, statement of work

• Statement of work, stakeholder register, project charter

Answer explanation

The correct answer is A.

Because the statement of work is an input to developing the project charter, which in turn is an input to identifying stakeholders.

B is incorrect because the statement of work is an input to developing the project charter.

C and D are incorrect because the project charter is an input to identifying stakeholders.

You are trying to understand the message sent to you by one of your team members who lives on the other side of the globe. The team member has used lots of local phrases and acronyms that you are trying to understand. According to the basic communication model, what are you dealing with here?

• Noise and decoding

• Encoding and feedback

• Message and feedback

• Broken English

Answer explanation

The correct answer is A.

Because by trying to understand the phrases and terms, you are trying to decode the message, and those phrases and terms are acting as noise.

B and C are incorrect because this is a message sent by the team member and is not a response.

D is incorrect because we don’t know in which language the message is written