DPB40103 SESI II 2023/2024 (CHAPTER 1 - CHAPTER 7)

The science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals.

• Social Psychology

• Sociology

• Psychology

• Anthropology

The study of societies to learn about human beings and their activities.

Refers to an individual's common attitude towards his/her job.

When pay is seen as fair based on job demands, individual skill level and community pay standards, satisfaction is likely to result as ?

• Corporate social responsibility (CSR)

• Pay

• Supportive working conditions

• Equitable rewards

Physical stature, facial attractiveness, gender, energy level and biological rhythms refers to what factors in personality determinants?

• Personality traits

• Heredity

• Environment

• Big 5 Personality Model

Personality of .................. tend to outgoing, sociable, and assertive.

• Sensing

• Introverted

• Extraverted

• Intuitive

In the Big 5 Model Personality, ........................ describes someone who is responsible, dependable, persistent and organized.

The third step in the FIVE (5) stages model of group development is ?

• Norming

• Forming

• Storming

• Adjourning

Influence based on identification with a person who has desirable resources or personal traits.

• Reward power

• Expert power

• Referent power

• Coercive power

Is a leadership style where a process is conducted with equality and fairness.

• Democratic decision making

• High performance pressures

• Self-serving senior managers

• Role ambiguity